Privacy Policy

1. Information We Collect

We collect information in the following categories:

• Account information, such as your name, email address, login credentials, and profile details.
• Project content, including prompts, lyrics, audio uploads, recordings, and generated outputs.
• Voice and audio data, including samples you submit for voice conditioning, transcription, and generation workflows.
• Transaction data related to purchases, subscriptions, and billing history.
• Technical and usage data, such as IP address, browser type, device information, feature usage, and diagnostics.
• Communications you send to us, including support requests and feedback.

2. How We Use Information

We use collected information to:

• Provide, operate, and improve the Platform.
• Generate songs, lyrics, and related creative outputs you request.
• Process payments and manage subscriptions.
• Provide customer support and respond to your requests.
• Monitor service quality, security, abuse, and fraud risks.
• Comply with legal obligations and enforce our Terms and Conditions.
• Develop new features and improve model and product performance.

3. Lawful Basis and Consent

We process personal data where necessary to perform our contract with you, where we have legitimate business interests, where required by law, or based on your consent (for example, when you provide voice recordings).

You may withdraw consent where applicable, but this may limit our ability to provide certain features.

4. Sharing of Information

We may share information with:

• Service providers that support hosting, analytics, security, transcription, AI generation, and billing.
• Payment processors to complete transactions.
• Professional advisers and auditors where required for operations or compliance.
• Regulators, law enforcement, or courts where legally required.
• A successor entity in connection with a merger, acquisition, or asset transfer.

We do not sell your personal information for third-party advertising purposes.

5. Data Retention

We retain data for as long as necessary to provide the Platform, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on data type, legal requirements, and operational needs.

6. Security

We use reasonable administrative, technical, and organizational measures to protect your data. No system is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Subject to applicable law, you may have rights to:

• Access, correct, update, or delete your personal information.
• Object to or restrict certain processing.
• Request data portability.
• Withdraw consent where processing is based on consent.
• Unsubscribe from non-essential marketing communications.

To exercise rights, contact us using the details in Section 11.

8. Children's Privacy

Ajasa is not intended for children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal data from children without appropriate authorization.

9. International Transfers

Your data may be processed in countries other than your own. Where required, we apply appropriate safeguards for cross-border transfers.

10. Policy Changes

We may update this Privacy Policy from time to time. Changes take effect when posted. Continued use of the Platform after updates means you accept the revised policy.

11. Contact Us

For privacy questions or requests, contact us at privacy@ajasa.ng.